At Nexsim, your privacy and data security are our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal identification details (name, email address, phone number).
- Payment information necessary to process your purchase.
- Device and technical data (IP address, browser type, device model).
- Transaction details relating to your purchases.
2. How We Use Your Information
Your information is collected and used for:
- Processing and delivering eSIM services.
- Providing customer support and order confirmation.
- Improving website functionality and service quality.
- Ensuring compliance with legal and regulatory obligations.
3. Data Protection
- We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, misuse, or disclosure.
- Sensitive payment data is processed securely through trusted third-party payment processors.
4. Data Sharing
- We do not sell or rent your personal information to third parties.
- Data may be shared with trusted partners only to the extent necessary to provide our services (e.g., payment providers, mobile carriers).
- We may disclose information if required by law, regulation, or legal process.
5. Cookies and Tracking
Our website uses cookies and tracking technologies to improve user experience, monitor website performance, and personalize content. Customers may choose to disable cookies in their browser, though some functions may be limited.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent to data processing where applicable.
- File a complaint with a data protection authority if you believe your rights are being violated.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.
8. Policy Updates
Nexsim reserves the right to update this Privacy Policy. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.